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Top Business Process Outsourcing Options to Unlock Growth

Business Process Outsourcing, or BPO, refers to the process of contracting standard business functions to be handled by a party outside of the company. 

According to a study conducted by Grand View Research, Inc., the global Business Process Outsourcing market is expanding at a Compound Annual Growth Rate (CAGR) of 8.0 %, annually, and is expected to reach US $405.6 billion by 2027. (Grand View Research)

To make the most out of business process outsourcing, clients need to choose an option properly aligned and structured to address business needs and unlock business growth.

Below are Outsourcing Models to make the most out of your external outsourcing provider’s services: 

Project-Based

In a project-based option, the whole project, from management and deployment, is handled by the remote staff. Project Managers keep clients in the loop with scheduled process updates from initial project development to implementation to ensure the project adheres to the client’s scope, resources and materials, budget, and timeline.

Dedicated Team

In a Dedicated Team model, the client delegates specific scope of work, task delegation and responsibilities to remote staff.

This option allows clients to outsource specialized tasks as required by the project to technical experts. The client has control and can monitor and supervise the project.

Connext Global Solutions helps manage a client’s team as if it was theirs and makes sure the performance matches or exceeds that of your local teams.

Staffing Augmentation 

Staffing Augmentation is an outsourcing option wherein experienced remote staffing provider allows access to an experienced talent pool to be part of a client’s remote team. This team will act as a supplemental team that assimilates and works alongside in-house team.

Staffing augmentation also allows for more client control and visibility in project management.

This model also provides scalability. Clients can add additional staff by the need or can scale up or down as they go along with the project.

Connext Global Solutions is a remote staffing provider that allows clients to start with as little as 1 full-time employee and scale as they see fit. Connext actively sources top talent required by the client. The company uses a multi-tiered recruitment process that ensures that the client is getting the highest level of talent with the required specialized skill sets for the required position.            

Connext Global Solutions provides High-quality Business Process Outsourcing Solutions

Connext Global Solutions powers small to medium businesses by hiring, building, training, and managing offshore remote teams.

Connext Global Solutions is a customer service outsourcing provider with industry-leading staffing solutions. The company provides Business Process Outsourcing solutions to companies looking to streamline operations, increase the bottomline, and unlock growth.

Connext provides world-class service to our clients standing by our 100% client satisfaction claim. This is backed up with over 350 quality, productivity, and utilization metrics per client, transparent and cost-effective pricing system and consultation sessions. There is a 60% reduction in the client’s average cost through outsourcing services via Connext. 

Industries Connext Global Solutions Caters to:

1. Healthcare Providers

2. Distribution

3. Telecommunications

4. Title and Escrow

5. Property Management

6. Accounting

7. Banking

8. Technology

9. E-Commerce

10. Retail

11. Construction

12. Professional Employer Organization

13. Insurance

Connext Global Solutions handles talent acquisition, management, and training done in close coordination with the client. The company actively sources required offshore talent. Comprehensive assessments, screening, testing, and interviewing are conducted by Connext, ensuring the client the highest level of talent from the pool.

Partner with Connext and receive:

  • Geographically diverse talent
  • 100% virtual recruitment and employment process
  • Productivity, utilization, and quality monitoring
  • Dedicated account management
  • Standing IT support
  • Talent management and employee engagement

Connext Global Solutions provides custom offshore staffing and process solutions to improve the productivity, cycle time, accuracy, and scalability to improve customer experience

Dive deeper into the regional BPO hubs of the Philippines. Visit our blog to explore the top business process outsourcing companies in Clark, Pampanga, and learn how they can contribute to unlocking growth in your business.

Start building a scalable support team of experts. Partner with Connext Global Solutions and unlock growth today

Connext makes INC 5000 list of Fastest Growing Companies 2023. Learn More