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E-Commerce Outsourcing Solutions.

We help clients build, train, and manage dedicated E-Commerce support teams in the Philippines. E-Commerce Outsourcing to the Philippines.

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CLUTCH.CO LEADERS MATRIX

Top Outsourced Customer Support Services

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Philippines E Commerce Outsourcing: How it Works

We help companies outsource different E Commerce support functions to the Philippines. We build dedicated teams based on your specific job requirement and schedule.

1. Assess

Understand your business needs so that we can build a team to supercharge your growth

2. Recruit

Screen, interview, and endorse candidates that meet your specific qualifications

3. Train

Help you train your team for optimal performance

4. Evaluate

Conduct quality audits, evaluations, and feedback loops to ensure your team is performing to standard

5. Execute

Full production of your team with ongoing management support and consulting from Connext

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THE CONNEXT DIFFERENCE

Key Points of Difference in Connext model versus Traditional BPO

Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
Built for high-growth companies that need flexible and adaptive support.
High attentiveness, quality of support, and attention relative to large BPOs.