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Reporting Analyst



  • Work cross-functionally between operations, client success, and customers to ensure:
  • Timely and accurate asset reconciliation between what a customer sends and what Sprout receives.
  • Report/resolve discrepancies
  • Produce required customer-facing reporting.
  • Own and improve the day-to-day customer asset receipt and confirmation process to drive customer success and asset management confidence.
  • Drive process excellence and consistency across all of Sproutís physical locations
  • Excellent execution of customer requirements to ensure customer success.
  • Responsible for executing the reconciliation of Sproutís largest customer’s assets through systematically matching customer and Sprout data sets and documents.
  • Work within and master our highest-profile customer systems to drive program success.
  • Identify patterns and problem areas, and implement effective solutions to increase efficiency
  • Represent, educate, and perpetuate Sproutís values and culture through our operations execution team and the company.
  • Other duties as required.


This position requires an individual to be highly organized, have keen attention to detail, and have the flexibility to work cross-functionally to ensure customer, Sprout, and people success. We are looking for the perpetual optimizer, someone who is never satisfied with the status quo, and who challenges himself/herself and others to chase operational excellence.

  • Advanced Excel, Data Analysis, and Decision Analytics capabilities
  • 2+ years in an operations environment working with data.
  • Have exceptional ability with process and work instruction execution.
  • Be motivated to creatively solve complex, ambiguous problems in a dynamic, fast-face environment
  • Be rigorously disciplined and hold himself/herself and others fully accountable to exceed committed expectations
  • Be an excellent communicator and self-confident in articulating his/her fact-based opinions to not just the operations vertical but sales, HR, finance, and IT as well
  • Proficiency in Microsoft Suite of Products (Excel, Word, PowerPoint, SharePoint, PowerBI)

Screening Criteria

  • At least 2 years exp as reporting and data analyst
  • 2+ years in an operations environment working with data.
  • Advanced Excel, Data Analysis, and Decision Analytics capabilities (can do data manipulation, pivot, advance formulas)
Job Category: IT & Development
Job Location: Site/WFH Hybrid

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