Reception role & Answering Phones and triaging calls/forwarding calls to staff, Checking Voicemail, Digitally sending records request responses, Scheduling Office Appointments, Calling patients that are already scheduled to verify they will be coming to their appointment, etc.
- Appt reminder calls
- Answering Large Volume Inbound Phone Calls and answering questions and directing calls
- Medical records requests in and outbound
- Referral tracking
- Great attention to details
- someone familiar with Medical language/terminology,
- fluency in English/spoken communication,
- HIIPA Compliance Certification.
- MUST HAVE STABLE EMPLOYMENT HISTORY.
- At least 1 year exp handling phone calls
- Must be familiar with medical terminologies