Skip to main content

Healthcare Support Specialist 3


  • Verifying medical insurance of the patient with different insurances.
  • Submitting and following-up preauthorization to various insurance companies.
  • Calling and setting up patients appointments.
  • Updating patients’ demographic info into the system.
  • Any additional tasks requested by the client.


  • Has at least 1 year experience in medical field.
  • Experience in direct patient communication, scheduling, fielding high volume of phone calls
  • Insurance verification and Preauthorization experience is a plus.
  • Billing experience or knowledge is advantage.
  • Excellent in English both oral and written.
  • Detail oriented with above average organizational skills.
  • Superior attention to details.
  • Plans and prioritizes to meet deadlines.
  • Excellent customer service skills ; communicates clearly and effectively.
  • Ability to multitask and remain focused while managing a high-volume, time-sensitive workload.
  • Able to take and give clear and direct feedback.
  • Basic understanding of Human Anatomy, specifically musculoskeletal.
  • Excellent computer skills including use of Excel, Word and internet.
  • Highly motivated and self-sufficient.

Screening Criteria

  • Good communication Skills
  • at least 6 months experience in Billing and/or sending pre-authorization is advantage.
  • At least 1 year experience in handling direct phone calls to patients.
  • Above-average problem solving and critical thinking skills .
  • Excellent communication skills and pleasant phone presence.
Job Category: Healthcare
Job Location: Site Only

Apply for this position

Allowed Type(s): .pdf, .doc, .docx

Connext made the list of INC 5000 2022 Fastest Growing Private Companies in America. Read More

Connext recognized by as the top B2B service provider in the Philippines. Read More