Responsibilities
- Track all test reports and ensure that retesting is completed annually
- Complete Children’s Product Certificates for all completed products.
- Track all orders and schedule pre-shipment inspections
- Track all factories and ensure they have the necessary documents uploaded and tracked
- Track all customer complaints and monitor databases for customer reports and product quality trends
- Ability to track and follow up on documents including test reports and inspection reports
- Ability to complete online forms accurately and quickly
- Ability to enforce requirements with external vendors
- Time management and ability to manage multiple projects at the same time
- Manage product information databases and ensure they are updated with all current information
- Complete other tasks as required to support Jool Baby
Qualifications
- 5+ years as a VA for US company
- able to work without much supervision and manage multiple projects at one time
- high attention to details and highly organized
Screening Criteria
- MUST HAVE STABLE EMPLOYMENT HISTORY.
- At least 5 years exp in VA role
Job Category: Admin and Customer Support
Job Location: WFH Permanent