Skip to main content

The article aims to discuss the concept of staff augmentation and its benefits.

As businesses grow, they need to expand their workforce to meet the increasing demands of the industry. However, hiring new employees can be an expensive and time-consuming process. This is where staff augmentation comes in, providing businesses with a cost-effective solution to expand their team without the added expenses of traditional hiring methods.

In this article, we will provide an overview of staff augmentation and how it can benefit businesses. We will also discuss how augmentation staff works and the benefits of applying this approach to a business’s operations.

A Beginner's Guide to Staff Augmentation How It Works and Its Benefits 4 people working in desk office
Photo from Fauxels

A Beginner’s Guide to Staff Augmentation

What is staff augmentation?

Staff augmentation is the process of outsourcing specific tasks or projects to third-party personnel or teams. They are typically hired for a specific period or project, and they work remotely or on-site, depending on the requirements of the business.

Staff augmentation is a popular approach for businesses that require specialized skills or experience that their current staff does not possess. It can also be used as a short-term solution to address a sudden increase in workload, seasonal business demands, or to cover staff absences.

How does staff augmentation work?

When businesses decide to start applying staff augmentation, they need to identify the specific skills or experience required for the project or task. They then reach out to a staffing or outsourcing company that has a pool of pre-screened and qualified candidates.

The outsourcing company evaluates the business’s requirements and provides a shortlist of suitable candidates for the project or task. The business then interviews the candidates and selects the best fit for the role.

Once the candidate is selected, they become a part of the business’s team for the duration of the project or task. The client company manages the project, and the staffing agency manages the administrative tasks, such as payroll and benefits.

What are the benefits of staff augmentation?

1. Cost-effective

Staff augmentation is a cost-effective solution for many businesses, especially small to medium sized businesses. It eliminates the need for companies with limited budgets to invest in infrastructure, benefits, and training for new employees.

2. Flexibility

Staff augmentation provides businesses with flexibility, as they can hire personnel or teams for specific projects or tasks for a certain period of time. This approach allows businesses to scale up or down as needed, without the financial burden of hiring new employees.

3. Gaining access to personnel with specialized skills and experience 

Staff augmentation allows businesses access to specialized skills and experience that their current staff does not possess. This can be particularly useful for short-term projects where specialists are needed or for tasks that are outside the scope and knowledge of in-house personnel.

4. Time-saving 

Staff augmentation is a time-saving approach, as it eliminates the need for businesses to go through the lengthy and time-consuming process of traditional hiring.

When is the best time to apply staff augmentation as a solution?

1. When a company is dealing with a heavier-than-normal workload

If client requests keep on coming, there needs to be a system in place to help businesses deal with a heavier-than-normal workload. Staff augmentation lets companies keep up with the demands of the business by having a third-party team to help them cope.

Businesses often deal with busy seasons where their existing personnel may not be enough to deal with the added workload. For them to continue delivering great service and products that their customers need, staff augmentation may serve as a solution to a staffing problem.

2. When service or product delivery is needed right away

Running a business means working against competitors who may be working on similar offerings at the same time — and it’s often a battle of who gets to launch first.

Bringing in extra hands through augmenting staff to speed up a product’s time to market is one way to stay ahead of the competition and come out as the winner.

3. When a project requires expertise not available in-house

Sometimes a project may be out of scope for a company’s existing team. When the demands of a project require hyperspecialized skills from a third-party, this model may provide a business which much-needed help that will fill in the gaps.

4. When the business expands which creates the need to fill new roles

As a business grows, it’s normal to find new people and create new roles that did not exist before in the company. Staff augmentation may serve as a bridge to fill gaps as the company works toward building a permanent team — sort of a “test drive” for companies to see which roles they need to fill and see what can be outsourced or would require a permanent team member to fulfill.

What are the factors to consider when choosing a staff augmentation partner?

1. Experience and expertise

Look for a partner that has a proven track record of providing staffing services. Consider their experience in your industry and their expertise in the specific skill sets required for your project.

2. Quality of talent

Make sure the staff augmentation partner has a rigorous recruitment process to attract top-quality talent. This is to ensure that the potential partner has a pool of skilled professionals that can deliver the desired outcome for your project.

3. Communication

Transparency is critical for the success of any staff augmentation partnership. There should be open communication between the client and vendor throughout the project lifecycle for quick resolution of any issues that may arise.

4. Scalability 

It is essential to choose a partner that can scale their services up or down depending on the project’s needs. This will ensure that you have access to the right resources at the right time.

5. Costs 

While staff augmentation can be a cost-effective solution for companies, it still it is crucial to ensure that your partner provides services at a reasonable cost without compromising on quality.

6. Cultural fit

Your staffing partner should be aligned with your company’s culture and values. This will ensure that the team seamlessly integrates into your existing workforce and delivers the desired outcomes.

It is important to note that companies need to carefully consider their requirements and evaluate whether staffing augmentation is the right approach for them.


Overall, staff augmentation is a cost-effective and flexible solution for businesses that require specialized skills and experience for short-term projects or tasks. This approach allows businesses to scale up or down as needed, without the financial burden of hiring new employees.

Follow us on:

Facebook: Connext

LinkedIn: Connext

Instagram: @connextglobalsolutions_

Twitter: @ConnextPh

References

Mangi, Aakash. “Staff Augmentation Services- When to Opt & When to Not.” Oyelabs – Driving Business Value, 13 Sept. 2022, https://oyelabs.com/staff-augmentation-services-guide/.

Sunol, Hector. “What Is Staff Augmentation? Easy to Understand Meaning.” Warehouse Technology Articles | Cyzerg, https://articles.cyzerg.com/what-is-staff-augmentation-easy-to-understand-meaning. Accessed 18 Mar. 2023.

Connext makes INC 5000 list of Fastest Growing Companies 2023. Learn More