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Your Growth is Our Mission

Connext is a premier staffing and outsourcing firm that helps companies build custom, dedicated offshore support teams.

CLUTCH.CO LEADERS MATRIX

Used by over 100+ companies from early stage startups to publicly traded companies. Start with as little as 1 full time employee and grow as you like.

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Top BPO Companies in the Philippines
Top BPO in the Philippines
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Dedicated Remote Teams: How it Works

We treat every new client with a custom approach. Our goal is to help you create the value of your own offshore subsidiary at any scale. Build your team, your way.

1. Assess

Understand your business needs so that we can build a team to supercharge your growth

2. Recruit

Screen, interview, and endorse candidates that meet your specific qualifications

3. Train

Help you train your team for optimal performance

4. Evaluate

Conduct quality audits, evaluations, and feedback loops to ensure your team is performing to standard

5. Execute

Full production of your team with ongoing management support and consulting from Connext

WHY PARTNER WITH CONNEXT

Where we add value:  Connext has a long history of building high performing offshore and nearshore teams

Our Main Differentiators

  •  Recruiting
    • Capable of recruiting and hiring based on your specific job description, schedule, and working setup
    • Finding and hiring 1% Philippines talent
    • Can scale at a rate of 100 employees per month
  • Retention
    • Industry leading annual retention rate of >80%
    • Rated one of the top places to work in the Philippines
    • 3+ year average employee tenure
  • Management
    • 50 to 1 manager to employee ratio
    • Connext Management University to foster management excellence
    • Vertically aligned Philippines account managers and US VPs to ensure your team is successful
    • Consulting and process improvement as needed to maximize our value
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Connext ranked as one of the Best Workplaces in the Philippines 2023
Building a Custom Offshore Accounting Team for a Retail Grocery Chain
OUR SERVICES

Connext builds solutions around your needs.  We are your one stop shop for offshoring and outsourcing solutions.

Our services include:

  • Recruiting: Hiring Top 1% Offshore talent
  • Employer of record services: payroll, taxes, compliance, and HR support
  • IT Support
  • Facilities: state of the art office space
  • Employee retention efforts: industry leading employee retention and satisfaction
  • Management assistance: Leading manager to employee ration
  • Industry and horizontal specific consulting: United States based VPs to help with consulting and process improvement
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Training Lab
THE CONNEXT DIFFERENCE

Key Points of Difference in Connext model versus Traditional  Outsourcing approaches

  • Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
  • Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
  • Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
  • Built for high-growth companies that need flexible and adaptive support.
  • High attentiveness, quality of support, and attention relative to large BPOs.
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Connext-Overview-Presentation-page-4-1
WHY CHOOSE CONNEXT

Why Connext is a leading offshoring, outsourcing, and nearshoring provider. 

A unique approach with your goals in mind.

  • Adaptive and flexible contracts
  • High responsiveness
  • Accountability and discipline
  • Transparency and shared decision making
  • Unwavering commitment to your growth
  • Focused on metrics, data, and getting the optimal outcome
  • Aligned values and strong ethos
  • Ranked as one of the Top 40 Philippines BPOs and Top 40 Nearshore BPOs
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Our Pricing Model

Dedicated support teams, hired based on your specific requirements. Transparent pricing with month to month contracts.

transparent-pricing
Full Time Employees starting at $1600 per month
WHO WE HELP

Outsourcing and Offshoring solutions to support any industry or function.

We recruit and fill positions based on your specific needs. See a full list of jobs we are helping clients with here.

Connext Case Studies

Connext is building industry best client experience through its commitment to management philosophy and leadership development at all levels.

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Dedicated Offshore Credentialing Team for Medical Billing Company

Custom Offshore Accounting Team for Retail Grocery Chain

Cross Functional Support Team for Regional Bank

24/7 Customer Service Support for E Commerce Startup

Connext White Papers

We make it our mission to not only enable growth with highly talented offshore teams but also to help educate clients on outsourcing and offshoring best practices.

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Creating a Positive Spiral with Medical Billing Outsourcing

An Introduction to Business Process Outsourcing and the Philippines

Business Process Outsourcing and the Evolution of the Modern Back Office

Adopting a Mindset for Digital Transformation

What clients are saying about Connext

The Connext Difference

A BPO changing traditional outsourcing

WHAT YOU NEED

The Table Stakes

Facilities and Power

Support Structure

WHAT WE ADD

The Connext Extra

We make it our mission to enable your growth

Built to spec solutions with detailed implementation

Management style adopted from the US Military

High responsiveness, accountability, and discipline

Strong ethos and aligned values

Dedicated Offshore teams to supercharge your growth.

Get The Ultimate End-To-End Client Experience.

Contact Us and talk with one of our consultants. Custom solutions based on your business needs.
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How can we help?

Looking for a job? Please apply here!

Connext ranked as one of the Best Workplaces in the Philippines 2023. Read More